Mama Africa Tanzania Safari Limited

PAYMENT TERMS AND CONDITIONS

All trips operated by Mama Africa Tanzania Safari, we do have the below terms and conditions. Clients receive a detailed itinerary describing the different places they will go and things they will see, so they know what to expect. The safari services agreed with the client will be provided, except in the event of unforeseen circumstances, such as road closures, bad weather, problems or security considerations. In such cases the itinerary may be changed, at the discretion of the company, clients informed and alternative arrangements made as circumstances permit. Mama Africa Tanzania Safari will make every reasonable effort to ensure the same quality and character of the itinerary. Clients must accept that conditions in Tanzania are not the same as those in developed countries. In Tanzania, we are exposed to unannounced and sudden changes in government regulated fees and taxes, such as national park fees and taxes. Mama Africa Tanzania Safari has the right to pass these local taxes/fees on to their customers.

PAYMENT TERMS

After clients confirmed their booking they receive an invoice with all details. In order to confirm our clients’ reservation, we require a 50% deposit payment of the itinerary cost and 100% upfront payment for airline tickets. The balance of payment is due 65 days prior to the commencement date of your itinerary. Bookings made within 65 days prior to departure are subject to full prepayment at the time of confirming the reservation.

METHODS OF PAYMENT

Payments can be made by bank transfer. NATIONAL MICROFINANCE BANK

SWIFT CODE: NMIBTZTZ

ADDRESS: P.O BOX 632 MAKONGORO ROAD ARUSHA, TANZANIA

BENEFICIARY: MAMA AFRICA (T) SAFARI LTD

ACCOUNT NO: 42810005579

CANCELLATION POLICY

In the event that you cancel your booking, in full or partially, for any reason whatsoever Mama Africa Tanzania Safari will levy cancellation charges as defined in the section below 65+ days before departure: deposit non-refundable 50-65 days before departure: 50% of the itinerary cost